Contact Us
Online Fitness
1220 Olympic Blvd.
Santa Monica, CA 90404
Phone: (310) 581-5040
Toll Free: (866) 200-5555
E-Mail:
sales@onlinefitness.com
Return Policy
Buy with confidence! Within 14 days of receipt, a product may be returned for a refund or an exchange. The item(s) should be returned in the original product packaging and in resalable condition (does not apply to faulty products). We ask that the buyer pay for freight back unless the item is defective. We do not accept returns on Beauty & Personal care products unless they have a manufacturer defect.
Terms:
A product
can be returned if:
- Product is damaged or faulty.
- Wrong product has been shipped.
- Product is in resalable condition per the restrictions below, and is returned within 14 days of receiving the item.
A product
can not be returned if:
- Product or packaging is damaged by the customer (does not apply to faulty products).
- Product has been used in a manner that would prevent resale (e.g. Hydration products/Personal Care etc.).
- 14-day return period has expired.
Privacy Policy
Onlinefitness.com is committed to keeping your personal information personal! Our website is secured by SSL technology which enables client and server applications to communicate in a way that is designed to prevent eavesdropping, tampering, and message forgery. We will never share you information with third parties.
Shipping Policy
Onlinefitness.com ships via UPS. All in-stock items ship within 24 hours and because of our three strategically located warehouses your order is usually 2 to 3 days away. You will get a tracking # via e-mail the evening of the shipment and you can always track your order at
www.onlinefitness.com/track
At this time we do not ship to APO/FPO or post office boxes. We do ship to Alaska & Hawaii via air shipment for $39.95 and via ground to Canada for $24.95.
If you have any further questions please visit our
Help Page
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